Emergency & Crisis Support

If you or someone else is in immediate danger, call 999 and ask for an ambulance.

What to do in a crisis

If you need urgent support, you can:

• Contact your GP or call NHS 111 for urgent medical advice.

• Go to your nearest Accident & Emergency (A&E) department.

• Call 999 if there is an immediate risk to life or serious injury.

• Use one of the support services listed below.

Support services

Bolton Listening Lounge

Face-to-face emotional support

• Phone: 01204 917739 (please call before attending)

• Location: YMCA Bolton

• Opening hours: 3:00 pm – 10:00 pm, 7 days a week

• Website: https://boltonlisteninglounge.org.uk

Samaritans

Confidential emotional support

• Phone: 116 123 (free, 24 hours a day, 7 days a week)

• Support: Telephone, email, letter and face-to-face

• Website: https://www.samaritans.org/

CALM (Campaign Against Living Miserably)

Helpline and webchat

• Phone: 0800 58 58 58

• Opening hours: 5:00 pm – Midnight, every day

• Website: https://www.thecalmzone.net/

PAPYRUS HOPELINEUK

Support for children, young people and adults under 35

• Phone: 0800 068 4141

• Opening hours: 9:00 am – Midnight, 7 days a week

• Website: https://www.papyrus-uk.org/

SANEline

Emotional support and mental health information

• Phone: 0300 304 7000

• Opening hours: 4:30 pm – 10:30 pm, every day

• Website: https://www.sane.org.uk/

Shout

Free, confidential text support

• Text: SHOUT to 85258

• Availability: 24 hours a day, 7 days a week

• Website: https://giveusashout.org/

If you are struggling, you do not have to face it alone. Help is available. If you believe you or someone else is at immediate risk, call 999 immediately.